Frequently Asked Questions about The Couture Apartments in Milwaukee, WI
Frequently Asked Questions about The Couture Apartments in Milwaukee, WI
Tours and Visits
How do I tour and check out the community?
You can schedule a tour directly on our website at https://thecouturemke.com/ under the “tour” tab or call us at 414-340-3909.
Do you offer virtual tours?
Yes! Our team can provide a live virtual tour, and we also offer interactive virtual tours on our website under the “residences” tab.
How do I contact the office?
Phone: 414-340-3909
Email: thecouture@willowbridgepc.com
Is there management on site?
Yes. Willow Bridge Property Company manages The Couture on-site Monday–Friday from 9 AM–6 PM and Saturday from 10 AM–5 PM.
How do I tour and check out the community?
You can schedule a tour directly on our website at https://thecouturemke.com/ under the “tour” tab or call us at 414-340-3909.
Do you offer virtual tours?
Yes! Our team can provide a live virtual tour, and we also offer interactive virtual tours on our website under the “residences” tab.
How do I contact the office?
Phone: 414-340-3909
Email: thecouture@willowbridgepc.com
Is there management on site?
Yes. Willow Bridge Property Company manages The Couture on-site Monday–Friday from 9 AM–6 PM and Saturday from 10 AM–5 PM.
Applications and Leasing
How do I apply for an apartment?
You may apply online by visiting the “Residences” tab. Select your desired home on the interactive 3D map and click “Apply Online.”. Please contact the leasing office for additional questions.
What documents will I need for the application process?
A government-issued ID and proof of income are required.
What floor plans are available?
All available floor plans can be viewed on our interactive 3D map on the website. Available homes are highlighted in blue.
What are the income requirements to qualify for an apartment?
We require income of approximately 3.5x the monthly rent (rent should not exceed 35% of gross monthly income).
What is the length of the lease at The Couture?
Available lease terms offered at this community are 3-18 months.
Are short-term leases available?
Yes. Available lease terms offered at this community include short-term options. Please contact the leasing office for specific lease term details.
Does your community offer furnished apartments?
No, all apartment homes come unfurnished.
Is rent insurance required?
Yes, renter’s insurance is required. For details, please contact our leasing office.
What happens if I need to break the lease early?
Please contact the leasing office to discuss early lease termination.
How much notice is needed before moving out?
All leases require a 60 day notice to vacate. Please contact leasing office for additional questions.
What is the roommate policy?
All individuals 18 years of age or older are required to complete an application, receive approval, and be listed on the lease. Additional information regarding leasing an apartment with roommates is available within our leasing portal. For further details, please contact our leasing office team members.
Is there a maximum number of occupants?
The maximum number of occupants per apartment is no more than 2 people per bedroom (1 bedrooms: 2 people, 2 bedrooms: 4 people, 3 bedrooms: 6 people. Within our leasing portal, you will find more information about leasing an apartment with roommates. If you have additional information, please contact our leasing office team members.
How do I apply for an apartment?
You may apply online by visiting the “Residences” tab. Select your desired home on the interactive 3D map and click “Apply Online.”. Please contact the leasing office for additional questions.
What documents will I need for the application process?
A government-issued ID and proof of income are required.
What floor plans are available?
All available floor plans can be viewed on our interactive 3D map on the website. Available homes are highlighted in blue.
What are the income requirements to qualify for an apartment?
We require income of approximately 3.5x the monthly rent (rent should not exceed 35% of gross monthly income).
What is the length of the lease at The Couture?
Available lease terms offered at this community are 3-18 months.
Are short-term leases available?
Yes. Available lease terms offered at this community include short-term options. Please contact the leasing office for specific lease term details.
Does your community offer furnished apartments?
No, all apartment homes come unfurnished.
Is rent insurance required?
Yes, renter’s insurance is required. For details, please contact our leasing office.
What happens if I need to break the lease early?
Please contact the leasing office to discuss early lease termination.
How much notice is needed before moving out?
All leases require a 60 day notice to vacate. Please contact leasing office for additional questions.
What is the roommate policy?
All individuals 18 years of age or older are required to complete an application, receive approval, and be listed on the lease. Additional information regarding leasing an apartment with roommates is available within our leasing portal. For further details, please contact our leasing office team members.
Is there a maximum number of occupants?
The maximum number of occupants per apartment is no more than 2 people per bedroom (1 bedrooms: 2 people, 2 bedrooms: 4 people, 3 bedrooms: 6 people. Within our leasing portal, you will find more information about leasing an apartment with roommates. If you have additional information, please contact our leasing office team members.
Move in Support
Are there Couture move in fees?
Yes: $300 administrative fee, $35 application fee per applicant, Security deposits:$500 (1-bedroom) $750 (2-bedroom) $1,000 (3-bedroom). Additional prorated rent and applicable fees may apply at move-in
Are there move in services available to assist?
Yes. We have a 24/7 concierge team and partner with Coakley Brothers as our preferred moving company.
Are there restrictions on decorating the apartment?
Residents may not drill into concrete structural elements such as ceilings, pillars, or window sills.
Where do I put my move in boxes?
Recycling dumpsters are located on the first floor for flattened boxes.
Are there Couture move in fees?
Yes: $300 administrative fee, $35 application fee per applicant, Security deposits:$500 (1-bedroom) $750 (2-bedroom) $1,000 (3-bedroom). Additional prorated rent and applicable fees may apply at move-in
Are there move in services available to assist?
Yes. We have a 24/7 concierge team and partner with Coakley Brothers as our preferred moving company.
Are there restrictions on decorating the apartment?
Residents may not drill into concrete structural elements such as ceilings, pillars, or window sills.
Where do I put my move in boxes?
Recycling dumpsters are located on the first floor for flattened boxes.
Residents Support
How do I file a noise complaint?
Contact the office at 414-340-3909, email thecouture@willowbridgepc.com, or notify the concierge team.
Where do I take my trash?
Trash and recycling chutes are located on every floor.
When is rent due and how do I pay?
Rent is due on the 1st and is considered late on the 5th. You may pay your rent online by visiting our resident portal. If you have further questions, you may contact our leasing office team.
How does package delivery work?
Packages are managed by our concierge team and secured through our Luxer One package system.
Can guests stay over, and for how long?
Our guest policy is guests may be in your unit without being on the lease if they are here less than 14 consecutive days, guests check in at front desk. For restrictions on guests, please consult your lease agreement or speak with our leasing office team members.
Is there guest parking available?
Guest parking is available at the community. Guests may park in designated guest parking areas at no additional cost, and no permits or fees are required. Contact the leasing office to find more information about our guest parking policy.
Where is guest parking?
Guest parking is located in the above-grade public parking structure. Six designated residential guest spaces are available.
Can I sublease my apartment?
No, subleasing is not permitted.
Are there quiet hours in the community?
Yes, from 10 PM to 8 AM.
How do I break my lease?
Please contact the leasing office for lease termination details.
How do I renew my lease?
Contact the leasing office for renewal options and pricing.
How do I place a maintenance request?
Submit requests through the Livly app, or contact the office or concierge team.
What utility companies do you use?
Our community utilizes We Energies for electric. All others are bulk charged through resident portal.
What Cable/Internet Providers are available?
The following Cable/Internet providers are available at our community: Ethoplex (already installed, charged in resident portal). For more information, please contact the leasing office.
Who manages this community?
This community is professionally managed by Willow Bridge Property Company, a full-service multifamily real estate management and development company. Founded in 1965 and ranked among the top property management companies in the United States, Willow Bridge focuses on creating places people want to call home through exceptional service, thoughtful operations, and a people-first approach.
Is there a resident referral program?
Friends make the best neighbors! Our community offers a $750 referral bonus for eligible resident referrals. See a team member for more details.
Do you host resident events? If so, what types?
Yes, the community hosts resident events such as monthly happy hours, weekly yoga, weekly personal training classes, pet events, pop up events, and more.
How do I file a noise complaint?
Contact the office at 414-340-3909, email thecouture@willowbridgepc.com, or notify the concierge team.
Where do I take my trash?
Trash and recycling chutes are located on every floor.
When is rent due and how do I pay?
Rent is due on the 1st and is considered late on the 5th. You may pay your rent online by visiting our resident portal. If you have further questions, you may contact our leasing office team.
How does package delivery work?
Packages are managed by our concierge team and secured through our Luxer One package system.
Can guests stay over, and for how long?
Our guest policy is guests may be in your unit without being on the lease if they are here less than 14 consecutive days, guests check in at front desk. For restrictions on guests, please consult your lease agreement or speak with our leasing office team members.
Is there guest parking available?
Guest parking is available at the community. Guests may park in designated guest parking areas at no additional cost, and no permits or fees are required. Contact the leasing office to find more information about our guest parking policy.
Where is guest parking?
Guest parking is located in the above-grade public parking structure. Six designated residential guest spaces are available.
Can I sublease my apartment?
No, subleasing is not permitted.
Are there quiet hours in the community?
Yes, from 10 PM to 8 AM.
How do I break my lease?
Please contact the leasing office for lease termination details.
How do I renew my lease?
Contact the leasing office for renewal options and pricing.
How do I place a maintenance request?
Submit requests through the Livly app, or contact the office or concierge team.
What utility companies do you use?
Our community utilizes We Energies for electric. All others are bulk charged through resident portal.
What Cable/Internet Providers are available?
The following Cable/Internet providers are available at our community: Ethoplex (already installed, charged in resident portal). For more information, please contact the leasing office.
Who manages this community?
This community is professionally managed by Willow Bridge Property Company, a full-service multifamily real estate management and development company. Founded in 1965 and ranked among the top property management companies in the United States, Willow Bridge focuses on creating places people want to call home through exceptional service, thoughtful operations, and a people-first approach.
Is there a resident referral program?
Friends make the best neighbors! Our community offers a $750 referral bonus for eligible resident referrals. See a team member for more details.
Do you host resident events? If so, what types?
Yes, the community hosts resident events such as monthly happy hours, weekly yoga, weekly personal training classes, pet events, pop up events, and more.
Fees and Payments
How much is the security deposit?
$500 (1-bedroom)
$750 (2-bedroom)
$1,000 (3-bedroom)
Are utilities included in the rent?
Utilities are not included in base rent. Monthly utility packages cover water, sewer, trash, and high-speed internet: $95 (1-bedroom) $125 (2-bedroom) $150 (3-bedroom)
How can I pay my rent?
Through the Livly app, BILT.com, or by delivering a check to the leasing office.
What Wi-Fi providers do you have?
Ethoplex provides internet service.
Are there any monthly amenity fees?
No.
How much is the security deposit?
$500 (1-bedroom)
$750 (2-bedroom)
$1,000 (3-bedroom)
Are utilities included in the rent?
Utilities are not included in base rent. Monthly utility packages cover water, sewer, trash, and high-speed internet: $95 (1-bedroom) $125 (2-bedroom) $150 (3-bedroom)
How can I pay my rent?
Through the Livly app, BILT.com, or by delivering a check to the leasing office.
What Wi-Fi providers do you have?
Ethoplex provides internet service.
Are there any monthly amenity fees?
No.
Parking
Is there parking available? Is it free or paid?
The parking options at our community include underground parking for, month (tandem:, mo, basic:, mo, ev charging: and mo). Additional fees may apply. Please contact the leasing office for more information regarding our parking policy.
Are there restrictions on overnight guests?
No. Our concierge team manages guest parking and can assist with overnight accommodations.
Are there EV charging stations?
Yes, our community offers residents EV Charging Stations within the community. Rates and availability are subject to change based on demand. Please contact the leasing office for current EV charging station availability.
Is there surface parking?
Parking is located in our public parking structure.
Is there parking available? Is it free or paid?
The parking options at our community include underground parking for, month (tandem:, mo, basic:, mo, ev charging: and mo). Additional fees may apply. Please contact the leasing office for more information regarding our parking policy.
Are there restrictions on overnight guests?
No. Our concierge team manages guest parking and can assist with overnight accommodations.
Are there EV charging stations?
Yes, our community offers residents EV Charging Stations within the community. Rates and availability are subject to change based on demand. Please contact the leasing office for current EV charging station availability.
Is there surface parking?
Parking is located in our public parking structure.
Pets
Is The Couture pet friendly?
We are a pet-friendly community; breed restrictions and additional fees may apply. More information regarding the associated costs and breed restrictions, please contact the leasing office today.
How many pets can you have?
Maximum of 2 pets per apartment, with a combined weight limit of 100 lbs.
Are the restrictions on pets?
Yes. Breed restrictions apply. Please contact the leasing office for details.
Are there pet deposits or monthly fees?
A one-time $350 pet fee and $40 monthly pet rent per pet apply.
Is The Couture pet friendly?
We are a pet-friendly community; breed restrictions and additional fees may apply. More information regarding the associated costs and breed restrictions, please contact the leasing office today.
How many pets can you have?
Maximum of 2 pets per apartment, with a combined weight limit of 100 lbs.
Are the restrictions on pets?
Yes. Breed restrictions apply. Please contact the leasing office for details.
Are there pet deposits or monthly fees?
A one-time $350 pet fee and $40 monthly pet rent per pet apply.
Amenities and Features
Is there a gym, pool, or common area?
Yes, our community offers a variety of amenities for residents to enjoy, including a fitness center and shared community spaces such as resident lounges and outdoor gathering areas designed for relaxation, recreation, and socializing. Please contact the leasing office for more information about our community amenities.
Tell me about the Couture pool.
Our stunning saltwater pool overlooks Summerfest grounds and the Milwaukee skyline.
Does The Couture have bike storage?
Yes. Complimentary bike storage is located in the residential parking structure.
Tell me about the outdoor gathering spaces.
Our 4th-floor pool deck includes: 4 grilling stations, Wood-fired pizza oven, 2 cabanas, Saltwater pool, Lounge seating areas
Does The Couture have grilling stations?
Yes, we have 4 grills on our pool deck.
Does The Couture have work from home spaces?
Yes. Our business center includes 3 focus rooms, 2 meeting rooms, and a conference center.
Is there in-unit laundry?
All apartment homes in the community include in-home laundry appliances. For more information regarding our apartment home features, please visit our Features & Amenities page, or contact the leasing office.
Are the buildings secured?
Yes. We have 24/7 concierge staff, secured access control, monitored cameras, and floor-restricted access.
Is additional storage available?
Additional storage is not currently available. We recommend contacting Coakley Brothers for storage solutions.
What fitness options are available?
Our 24/7 state-of-the-art fitness center overlooks Lake Michigan.
What is the smoking policy?
Our community and apartments follow a restricted smoking policy to support a clean and healthy living environment.
Does The Couture have views of Lake Michigan?
Yes. Many homes offer beautiful views of Lake Michigan and the Milwaukee skyline.
What interior features does the home have?
Stainless steel appliances In-unit washer and dryer Soft-close cabinetry Open-concept floor plans Expansive windows with lake and city views
What appliances are included?
All apartment homes will include the following appliances: fridge, range, microwave, dishwasher, washer and dryer. For more information regarding what is included in each apartment home, check out our Features and Amenities page.
Is there air conditioning/heating?
Yes, each apartment comes equipped with AC/heat. If you have additional questions, please contact the leasing office.
Are there ceiling fans?
No, ceiling fans are not available within your apartment. For information regarding apartment home features, please visit the Features & Amenities page.
Can I rent out amenity spaces for private events?
Our community offers a rentable amenity space for residents of the community. Please contact the leasing center for more information about rates and availability.
Is there a gym, pool, or common area?
Yes, our community offers a variety of amenities for residents to enjoy, including a fitness center and shared community spaces such as resident lounges and outdoor gathering areas designed for relaxation, recreation, and socializing. Please contact the leasing office for more information about our community amenities.
Tell me about the Couture pool.
Our stunning saltwater pool overlooks Summerfest grounds and the Milwaukee skyline.
Does The Couture have bike storage?
Yes. Complimentary bike storage is located in the residential parking structure.
Tell me about the outdoor gathering spaces.
Our 4th-floor pool deck includes: 4 grilling stations, Wood-fired pizza oven, 2 cabanas, Saltwater pool, Lounge seating areas
Does The Couture have grilling stations?
Yes, we have 4 grills on our pool deck.
Does The Couture have work from home spaces?
Yes. Our business center includes 3 focus rooms, 2 meeting rooms, and a conference center.
Is there in-unit laundry?
All apartment homes in the community include in-home laundry appliances. For more information regarding our apartment home features, please visit our Features & Amenities page, or contact the leasing office.
Are the buildings secured?
Yes. We have 24/7 concierge staff, secured access control, monitored cameras, and floor-restricted access.
Is additional storage available?
Additional storage is not currently available. We recommend contacting Coakley Brothers for storage solutions.
What fitness options are available?
Our 24/7 state-of-the-art fitness center overlooks Lake Michigan.
What is the smoking policy?
Our community and apartments follow a restricted smoking policy to support a clean and healthy living environment.
Does The Couture have views of Lake Michigan?
Yes. Many homes offer beautiful views of Lake Michigan and the Milwaukee skyline.
What interior features does the home have?
Stainless steel appliances In-unit washer and dryer Soft-close cabinetry Open-concept floor plans Expansive windows with lake and city views
What appliances are included?
All apartment homes will include the following appliances: fridge, range, microwave, dishwasher, washer and dryer. For more information regarding what is included in each apartment home, check out our Features and Amenities page.
Is there air conditioning/heating?
Yes, each apartment comes equipped with AC/heat. If you have additional questions, please contact the leasing office.
Are there ceiling fans?
No, ceiling fans are not available within your apartment. For information regarding apartment home features, please visit the Features & Amenities page.
Can I rent out amenity spaces for private events?
Our community offers a rentable amenity space for residents of the community. Please contact the leasing center for more information about rates and availability.
Community and Lifestyle
Tell me about the The Couture community events or activities.
We host regular resident events, including: Happy Hour (2nd Friday of each month) Weekly yoga sessions Personal training sessions Seasonal social events
Are there grocery stores, restaurants, or schools nearby?
Yes, our community is conveniently located near grocery stores, restaurants, and schools in the surrounding area. Please contact the leasing office for more information about nearby shopping, dining, and local services.
Tell me about nearby schools or child care facilities.
We are conveniently located near the Milwaukee Public School system and other educational institutions.
Tell me more about the location and transportation.
The Couture is a transit-oriented development. The Hop streetcar and bus lines run directly through the center of the building, offering exceptional accessibility.
Tell me more about the nature presreve.
Lake Michigan offers beautiful, serene waterfront views and easy access to walking paths and recreation.
Tell me about the area and community events.
We are steps from Summerfest, the Milwaukee Art Museum, Discovery World, Harbor House, the Historic Third Ward, and downtown dining and entertainment.
Tell me about shopping.
There is shopping in downtown Milwaukee and in the 3rd Ward that is very walkable from The Couture.
Tell me about the walkability for the community.
Yes. The Couture offers exceptional walkability along the lakefront and into downtown and the Third Ward.
Tell me about the coffee bar.
We offer three coffee stations: Lobby, Second floor, Nitro cold brew on the 4th-floor clubroom
Do you give any discounts to local employers?
Yes, we are proud to offer employer discounts for the following employers: Northwestern Mutual, City of Milwaukee, Froedert, Aurora, Marquette University, MSOE, MCW, Milwaukee Tool. Please contact the leasing office for a full list of discounts and concessions offered for preferred employers.
Tell me about the The Couture community events or activities.
We host regular resident events, including: Happy Hour (2nd Friday of each month) Weekly yoga sessions Personal training sessions Seasonal social events
Are there grocery stores, restaurants, or schools nearby?
Yes, our community is conveniently located near grocery stores, restaurants, and schools in the surrounding area. Please contact the leasing office for more information about nearby shopping, dining, and local services.
Tell me about nearby schools or child care facilities.
We are conveniently located near the Milwaukee Public School system and other educational institutions.
Tell me more about the location and transportation.
The Couture is a transit-oriented development. The Hop streetcar and bus lines run directly through the center of the building, offering exceptional accessibility.
Tell me more about the nature presreve.
Lake Michigan offers beautiful, serene waterfront views and easy access to walking paths and recreation.
Tell me about the area and community events.
We are steps from Summerfest, the Milwaukee Art Museum, Discovery World, Harbor House, the Historic Third Ward, and downtown dining and entertainment.
Tell me about shopping.
There is shopping in downtown Milwaukee and in the 3rd Ward that is very walkable from The Couture.
Tell me about the walkability for the community.
Yes. The Couture offers exceptional walkability along the lakefront and into downtown and the Third Ward.
Tell me about the coffee bar.
We offer three coffee stations: Lobby, Second floor, Nitro cold brew on the 4th-floor clubroom
Do you give any discounts to local employers?
Yes, we are proud to offer employer discounts for the following employers: Northwestern Mutual, City of Milwaukee, Froedert, Aurora, Marquette University, MSOE, MCW, Milwaukee Tool. Please contact the leasing office for a full list of discounts and concessions offered for preferred employers.
Move Out Support
How much notice is required before moving out?
A 60-day written notice is required.
What is the process for moving out?
Keys must be returned on your move-out date to the leasing office or concierge team.
How long does is typically take for a security deposit refund?
Refunds are typically processed within a month, subject to inspection.
Can leave large items behind when moving?
No. All personal belongings must be removed prior to move-out.
How much notice is required before moving out?
A 60-day written notice is required.
What is the process for moving out?
Keys must be returned on your move-out date to the leasing office or concierge team.
How long does is typically take for a security deposit refund?
Refunds are typically processed within a month, subject to inspection.
Can leave large items behind when moving?
No. All personal belongings must be removed prior to move-out.